WireCare Essentials
$89/user/mo
Core help desk, monitoring, and patch coordination for teams that just need IT to be reliable.
- Help desk
- Monitoring
- Patch coordination
- Documentation
Managed IT
Managed IT Services for Businesses That Need Technology to Behave.
Wicked Wire provides practical IT support, monitoring, maintenance, vendor coordination, and technology planning for small businesses and property operators. We help keep computers, users, networks, cloud tools, vendors, backups, and security basics from becoming daily friction.
What this solves
Most small teams do not need a giant IT department. They need someone accountable when a laptop dies, a login breaks, a vendor points fingers, or a backup quietly stops running. Managed IT gives you a single, documented point of contact for the everyday technology that keeps work moving.
What we design, build, and support
Everything under one accountable roof.
- Help desk
- Endpoint support
- User onboarding and offboarding
- Patch coordination
- Vendor coordination
- Network monitoring
- Backup planning
- Documentation
- Security baseline
- Quarterly planning
Common Problems
Common problems we clean up
- No one accountable when something breaks
- Backups no one has tested
- Ex-employees who still have access
- Passwords living in a spreadsheet
- Vendors blaming each other
- Software renewals nobody tracks
- Machines missing security updates
- No record of what is installed where
Our Process
Designed, built, documented, supported.
Discover
We inspect the real environment, business goals, pain points, users, vendors, devices, and constraints.
Design
We map the right system before selling parts or writing code.
Build
We install, configure, integrate, and clean up with supportability in mind.
Document
We leave behind notes, diagrams, credentials process guidance, asset lists, and next-step recommendations.
Support
We keep the system healthy through care plans, monitoring, maintenance, and practical advice.
Packages & Starting Points
Packages and starting points
Per-user pricing with a monthly minimum so small teams still get real coverage. Full detail lives on the pricing page.
WireCare Pro
$149/user/mo
Adds vendor management, backup planning, and quarterly technology planning.
- Everything in Essentials
- Vendor management
- Backup planning
- Quarterly planning
WireCare Secure
$225/user/mo
A hardened security baseline with tighter monitoring for teams handling sensitive data.
- Everything in Pro
- Security baseline
- Advanced monitoring
- Priority response
Related Services
The systems that plug into this one.
FAQ
Questions we get before we start.
Let’s make Managed IT Services something you never have to think about.
Tell us what is broken, messy, slow, or not connected yet. We will turn it into a practical plan.